Provides ongoing support to residents so that they may acquire the
necessary skills to live independently in the community by linking and
referring to supportive services which may include but is not limited
to housing, treatment for mental illness and/or addiction, employment
and/or mainstream benefits. Other needs and resources will be
identified to assist residents in maintaining housing stability (food
security, health insurance, vocational and educational support,
medical treatment, transportation, clothing, social connectedness,
etc.). Performs a wide range of tasks including but not limited to
training in areas of self-advocacy/assertiveness, daily living skills,
community integration, skills development and socialization. Converses
with residents to reinforce positive behaviors and to promote social
interaction as a role model. Services are individualized to the
specific identified needs of each person in a culturally sensitive
way. This is achieved using a holistic approach considering several
areas of strengths and needs including, but not limited to the
individual’s: history, culture, spiritual preferences, education and
employment information, social involvement, mental health and
substance abuse status, medical status, safety issues, legal issues
and financial issues. Observes and documents resident’s behaviors to
help facilitate assessment of goals. This position may require use of
personal vehicle to transport clients when an agency vehicle is not available.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Participates in the oversight of the maintenance of the residence and
its conformity to health and safety requirements.
Follows agency policies and procedures in all program areas.
Serves as coordinator of all services the person will receive as
described in the housing support plan.
Develops written housing support plan with the resident that is based
on strengths and individualized needs.
Reviews, revises and updates the housing support plan every 90 days
or as needed.
Links person to all services and supports listed on the housing
Advocates on behalf of the individual to gain access to needed
services and supports in the least restrictive setting.
Maintains adequate and appropriately written progress notes in the
case file according to agency guidelines.
Maintains the house in a clean and orderly fashion.
Develops and maintains good community relationships.
Assists program participants with rehabilitation, social, employment
and health supports.
Assists in daily living skills development, if needed.
Assists program participants in times of crisis.
Coordinates treatment with other agencies.
Increases use of appropriate community resources.
Encourages participation in resident’s own housing support plan.
Commences to develop a discharge plan upon enrollment in the program.
Conducts regular record keeping reviews and completes audits
according to procedure.
Assists in reviewing, evaluating, and further development of the case
Monitors and maintains high standards of service delivery.
Collects data for statistical purposes.
Maintains client confidentiality at all times.
Reports to supervisor pertinent information concerning illnesses,
accidents, untoward events, staff difficulties, repair needs, etc.
Working as a Member of a Team:
Establish and maintain a positive working relationship with
co-workers emphasizing the following:
- Doing your share of work.
- Leaves work area clean and/or neat.
- Shows a level of tolerance and flexibility towards others.
- Gives and/or receives positive and constructive feedback.
- Carries out team decisions consistently.
Other related duties as assigned.
Management has the right to add or change the duties of this
position at any time.
EDUCATION and/or EXPERIENCE
Associate’s Degree in the Human Services field and one year of
experience in this field, or a High school diploma or general
education degree (GED); and two years related experience and/or
training in a human service field. Preferred: Experience with homeless populations.